LASAA Outdoor Advertising Practitioners Directory & Marketplace

The Reviews feature on the LASAA Outdoor Advertising Practitioners Directory & Marketplace allows media buyers and members of the public to share their experiences with outdoor advertising practitioners listed on the platform.

These guidelines ensure that reviews remain fair, respectful, and helpful to the industry.

The platform operates under the authority of the Lagos State Signage and Advertisement Agency (LASAA).

By submitting a review, users agree to comply with the following terms.

---

1. Purpose of Reviews

The review system is designed to:

• Promote transparency within the outdoor advertising industry

• Help media buyers make informed decisions

• Encourage professionalism among practitioners

• Provide feedback based on genuine business experiences

Reviews should reflect honest and constructive feedback.

---

2. Eligibility to Submit Reviews

Reviews may be submitted by:

• Media buyers

• Advertising agencies

• Businesses or individuals who have engaged a practitioner

• Users who have had a direct interaction or transaction with a listed practitioner

Users should only submit reviews based on genuine experiences.

---

3. Acceptable Review Content

Reviews must:

• Be truthful and based on real experiences

• Be respectful and professional in tone

• Provide relevant feedback about services rendered

• Avoid exaggeration or misleading statements

Constructive feedback that helps improve service quality is encouraged.

---

4. Prohibited Content

The following content is strictly prohibited in reviews:

• False or misleading statements

• Defamatory or abusive language

• Personal attacks or harassment

• Offensive, discriminatory, or inappropriate content

• Promotional advertisements or spam

• Reviews submitted on behalf of competitors to harm a practitioner’s reputation

Any review that violates these guidelines may be removed.

---

5. Review Moderation

LASAA reserves the right to review, moderate, or remove any review that:

• Violates these terms

• Contains inappropriate language

• Appears fraudulent or manipulated

• Does not relate to the practitioner’s services

Moderation decisions will be made at the discretion of LASAA.

---

6. Practitioner Response to Reviews

Practitioners may be given the opportunity to respond to reviews posted about their services.

Responses should:

• Be professional and respectful

• Address concerns constructively

• Avoid confrontational or inappropriate language

LASAA may remove responses that violate platform guidelines.

---

7. No Guarantee of Accuracy

Reviews represent the opinions and experiences of individual users.

While efforts may be made to ensure fairness, LASAA does not guarantee the accuracy or completeness of user-submitted reviews.

Users are encouraged to use reviews as part of their broader decision-making process.

---

8. Misuse of the Review System

Any attempt to manipulate the review system, including:

• Posting fake reviews

• Encouraging misleading feedback

• Coordinating negative campaigns against practitioners

may result in:

• Removal of reviews

• Account suspension

• Additional action where necessary.

---

9. Removal Requests

Practitioners who believe a review violates these guidelines may submit a request for review by LASAA.

LASAA will assess the complaint and determine whether the review should remain, be edited, or be removed.

---

10. Acceptance of Terms

By submitting a review on the platform, users confirm that:

• Their feedback is based on genuine experience

• The content complies with these guidelines

• They accept the moderation policies of the platform.